All FAQs about our products are answered here, but please do not hesitate to contact us for any information.

FAQs

General

What is Genacol?

Present in more than 40 countries worldwide, Genacol is the industry leader in joint health for more than 17 years.

It’s no surprise that Genacol is the most widely used product line for joint health in Quebec, winning the Consumer’s Choice for joint health products in its fifth consecutive year.

The main ingredient of all Genacol products is the AminoLock® Collagen—produced using a patent-pending technology. The effectiveness of AminoLock Collagen for joint health is proven by 3 published and internationally recognized clinical studies. 

Genacol offers natural health products produced to the strictest standards of quality, safety, and efficacy in the market. They are manufactured under medical grade according to the highest biotech standards and comply with all government requirements.

You can find the solution for healthy joints, bones, and cartilage in our varied product range.

Why is collagen so important?

Collagen is the protein that makes up the support structure of the body. Without it, we would look like human puddles!

Collagen is the structural fibrous protein that makes up the white fibers of the skin, tendons, bones, cartilage, and connective tissues.

As the body ages, collagen levels drop. This leads to a deficiency that may result in joint pain, back pain, wrinkles, lack of energy, lack of flexibility, and more. Lack of collagen is attributed to diseases like osteoarthritis.

We recommend that you regularly use Genacol products to relieve pain, maintain joint health, and prevent collagen-related complications.

I'm new to collagen supplements. Which product should I start taking?

Each Genacol variant in our product range is a unique formulation that will suit a customer’s individual needs.

You may start with our flagship product, Genacol Original, which contains only AminoLock® Collagen as the main ingredient. This is also available in an easy-to-drink liquid formula.

It all depends on your needs. Please browse through our products to find the best solution for joint health.

What does AminoLock® Collagen mean?

AminoLock® Collagen is the unique ingredient in Genacol products. It maintains joint health and replenishes collagen lost by the natural aging process.

Following an improved enzymatic hydrolysis, collagen with the lowest molecular weight at less than 1 kilodalton (kDa) is derived.

This low molecular weight is what makes AminoLock Collagen easier for the body to absorb it, hence providing better results.

AminoLock

What does AminoLock® Sequential Technology mean?

The AminoLock® Sequence Technology is a process that generates a concentrate of amino acid sequences for each selection principle.

Developed by Genacol’s Research and Development Division, this process is a proprietary approach which consists of raising the amino peptides of collagen to the highest standards of biotechnological manufacturing.

This is what makes Genacol® Original the only product on the market with such a high concentration of amino acids whose benefits are supported by 3 clinical studies.

Are Genacol supplements fully absorbed by the body?

Yes, absolutely.

Since the AminoLock Sequence Technology reduces the molecular weight of collagen, it splits the entire collagen protein into smaller and bioavailable amino acids. This makes it easier and faster for the body to absorb it.

How long do I need to take Genacol supplements before feeling the effects, and how long should I take it for?

Many users of Genacol products reported a significant improvement in a short period of time.

We recommend taking it for a minimum of 2-6 weeks in order to feel the results. There is no restriction on how long you can use it for.

In certain cases, especially for degenerative diseases, we recommend continued use of the product to maximize the benefits and prevent return of joint pain.

Each case is, of course, different. The benefits of each Genacol product may be felt more or less quickly depending on the severity of the problem and the overall health of the individual.

You may consult your healthcare provider before taking Genacol supplements.

Is Genacol a safe supplement brand?

Absolutely!

AminoLock Collagen is made in the USA. All Genacol products are manufactured in an FDA-regulated plant that complies with the regulations of the Current Good Manufacturing Practice (CGMP) and the Hazard Analysis Critical Control Point (HACCP).

Our products are certified non-GMO and gluten-free. The bovine source of our collagen supplements are pasture-raised and grass-fed.

Genacol Original Formula

What is Genacol Original?

Genacol Original is made of 100% AminoLock Collagen whose effectiveness has been scientifically demonstrated in 3 clinical studies.

It is the superior natural product in Quebec for the relief of joint pain due to joint disorders like osteoarthritis.

Can I take Genacol Original formula at the same time with another medication or supplement?

There is no known drug interaction when taken with another medication or supplement. If in doubt, we recommend that you consult with your primary healthcare provider.

However, as a precaution, it is preferable to wait for two hours between taking a natural product such as Genacol and another medication or supplement.

What are the precautions and contraindications to Genacol Original?

Before taking Genacol Original, consult your healthcare provider if you are:

  • Pregnant
  • Breastfeeding

If in doubt or if symptoms persist, please consult your healthcare provider.

Genacol Plus

Who should take Genacol Plus?

The collagen-glucosamine blend is the winning combination of Genacol Plus.

We recommend it for those who want to:

  • Maintain healthy joints, cartilage, and bones
  • Lubricate the joints
  • Feel relief from joint pain (such as knee, hip, or knuckle pain)
  • Improve limited range of motion (due to inflammatory joint diseases, sports injuries, or overuse of joints)

How does glucosamine complement collagen?

Glucosamine helps build cartilage and cushions the joints. It is a naturally occurring substance found in the synovial fluid within the joint cavities.

The glucosamine component in Genacol Plus lubricates the joints, while the AminoLock Collagen relieves joint pain. Collectively, they work well to maintain joint health.

Can I take Genacol Plus at the same time with another medication or supplement?

There is no known drug interaction when taken with another medication or supplement. If in doubt, we recommend that you consult with your primary healthcare provider.

However, as a precaution, it is preferable to wait for two hours between taking a natural product such as Genacol and another medication or supplement.

What are the precautions and contraindications to Genacol Plus?

Before taking Genacol Plus, consult your healthcare provider if you are:

  • Pregnant
  • Breastfeeding

If in doubt or if symptoms persist, please consult your healthcare provider.

Genacol Turmeric Curcumin Collagen

What's in Genacol Turmeric Curcumin Collagen?

As the name implies, Genacol Turmeric Curcumin Collagen is an optimal blend that contains AminoLock Collagen, curcumin, and BioPerine®.

Curcumin is naturally found in turmeric, a plant from the ginger family known for its immense health benefits. The curcumin in this variant is standardized to 95% curcuminoids, which is 30-40 times more potent than traditional turmeric extract.

BioPerine is a powerful antioxidant extracted from black pepper that helps relieve inflammation. It enhances the bio-availability of curcumin by 20-fold.

Together, these 3 substances work effectively as a natural anti-inflammatory remedy for joint pain.

Who should take Genacol Turmeric Curcumin Collagen?

We recommend taking Genacol Turmeric Curcumin Collagen if you have:

  • Joint disorders that cause inflammation (such as rheumatoid arthritis and osteoarthritis)
  • Sports injuries
  • Overworked muscles and joints

What are the precautions and contraindications to Genacol Turmeric Curcumin Collagen?

Before taking Genacol Plus, consult your healthcare provider first if you are:

  • Pregnant
  • Breastfeeding
  • Under 18 years of age
  • Diagnosed with a known medical condition

Do NOT:

  • Exceed the recommended dose

If in doubt or if symptoms persist, please consult your healthcare provider.

Genacol Sleep & Joints

What is melatonin?

Melatonin is a hormone produced by the pineal gland in the brain. Called the ‘sleep hormone’, it regulates the sleep-wake cycle known as the circadian rhythm.

The use of melatonin supplements is popular among those suffering from jet lag and insomnia.

Melatonin is one of the two main ingredients (including AminoLock Collagen) in Genacol Sleep & Joints.

Who should take Genacol Sleep & Joints?

We recommend Genacol Sleep & Joints for those who want to:

  • Maintain healthy joints, cartilage, and bones
  • Increase duration of sleep

If joint pain is affecting your sleep at night, Genacol Sleep & Joints is the perfect solution to improve the quality of your sleep.

How will I feel in the morning after taking Genacol Sleep & Joints?

The recommended dose of Genacol Sleep & Joints is 3 capsules at bedtime.

You will feel well-rested and alert after a pain-free sleep. It does not cause drowsiness when you wake up the next morning.

What are the precautions and contraindications to Genacol Sleep & Joints?

Before taking Genacol Sleep & Joints, consult your healthcare provider if you are:

  • Pregnant
  • Breastfeeding
  • Diagnosed with a known medical condition
  • Taking prescribed medications like steroids, anticoagulants, anticonvulsants, antihypertensives, sedatives, hypnotics or psychotropics

Do NOT take Genacol Sleep & Joints if you are:

  • Taking alcohol
  • Taking any other product with a sedative effect

Within 5 hours of taking Genacol Sleep & Joints, do NOT:

  • Drive
  • Lift heavy objects
  • Operate heavy machinery

If in doubt or if symptoms persist, please consult your healthcare provider.

Genacol Bone & Joint

What is Genacol Bone & Joint?

Genacol Bone & Joint is a new product that contains calcium, vitamin D3, and boron.

Including boron in this formulation optimizes the absorption of calcium to effectively reduce the risk of osteoporosis.

Genacol Bone & Joint also relieves joint pain associated with osteoarthritis, thanks to the cutting-edge AminoLock Collagen.

What is the importance of boron?

To maintain optimum bone health, essential nutrients like boron are necessary.

Boron is a trace element that optimizes calcium absorption to prevent loss of bone density.

The combination of boron and vitamin D3 in Genacol Bone & Joint improves calcium absorption and keeps the bones strong and healthy.

Who should take Genacol Bone & Joint?

We recommend Genacol Bone & Joint to those who wish to:

  • Maintain strong, healthy bones
  • Relieve joint pain associated with osteoarthritis
  • Prevent osteoporosis and osteoarthritis

What are the precautions and contraindications to Genacol Bone & Joint?

Before taking Genacol Bone & Joint, consult your healthcare provider if you are:

  • Pregnant
  • Breastfeeding

If in doubt or if symptoms persist, please consult your healthcare provider.

Genacol Joint & Mobility

What's in Genacol Joint & Mobility?

Genacol Joint & Mobility contains AminoLock Collagen and natural, water-soluble egg shell membrane.

The protein boost from these two main ingredients supports joint comfort and mobility in as little as 5 days.

How does natural eggshell membrane help?

The eggshell membrane is the transparent lining that coats the inner part of eggshells.

The eggshell membrane, although delicate, is a protein powerhouse in itself. It contains glucosamine, chondroitin, hyaluronic acid, and collagen.

As one of the two main ingredients in Genacol Joint & Mobility (together with AminoLock Collagen), the natural eggshell membrane helps keep joints healthy and improves overall mobility and flexibility.

What are the precautions and contraindications to Genacol Joint & Mobility?

Before taking Genacol Joint & Mobility, consult your healthcare provider if you are:

  • Pregnant
  • Breastfeeding
  • Under 18 years of age
  • Diagnosed with a known medical condition

Do NOT take if you have:

  • Egg allergy

Do NOT:

  • Exceed the recommended dose.

If in doubt or if symptoms persist, please consult your healthcare provider.

Genacol Original Liquid Formula

What is the difference between Genacol Original capsule formula and Genacol Original liquid formula?

Both are essentially the same. Both products contain the same main ingredient: 100% AminoLock Collagen in the same dose of 1200 mg.

When you’re drinking Genacol Original liquid formula, you’re taking the exact same formulation of Genacol Original in capsule form—except that it’s liquid, and it’s easy to drink.

Does Genacol Original liquid formula contain added sugar?

Genacol takes pride in formulating effective and natural products.

The Original Liquid formula contains stevia, a low-glucose, natural sweetener. No sugar is added to any of our liquid variants, including the Genacol Optimum liquid formula.

Despite its very low glucose content, the gentle green apple flavor in the Original Liquid formula makes it tolerable and easy to drink.

How do I store Genacol Original liquid formula?

Genacol Original liquid formula must be kept cool at 15°C(59°F) or refrigerated.

Genacol Optimum Liquid Formula

What is the difference between Genacol Original and Genacol Optimum liquid formulas?

Though both are no-sugar-added liquid supplements containing 1200 mg of AminoLock Collagen, the formulations are different.

Genacol Optimum contains added glucosamine, chondroitin, and methylsulfonylmethane (MSM) to keep joints healthy, strong, and lubricated.

Genacol Optimum must be kept cool at 15°C(59°F) or refrigerated.

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What are the precautions and contraindications to Genacol Optimum?

Before taking Genacol Plus, consult your healthcare provider first if you are:

  • Pregnant
  • Breastfeeding
  • Under 18 years of age
  • Diagnosed with a known medical condition

Do NOT:

  • Exceed the recommended dose

If in doubt or if symptoms persist, please consult your healthcare provider.