All purchases are backed by our 60-day money-back guarantee.

At Genacol, customer satisfaction has been our priority for the last 20 years. We are committed to offering safe, reliable, effective science-backed dietary supplements.

If, for any reason, you are not completely satisfied with any of our products, simply send us an email to support@genacol.com to let us know. We will gladly refund your money as we back all our products with our 100% Money Back Policy.

Try our products RISK-FREE: In case you are not satisfied with any of our products, simply send us an email to support@genacol.com to let us 

  1. If 60 days have gone by since your purchase, a refund or exchange will be considered at a case-by-case basis.
  2. This return policy only applies to retail products purchased directly from www.genacol.com.
  3. One opened bottle of each product is eligible for return; all others returned products must be clean, undamaged, and in the original sealed container for a refund.
  4. Return shipping fee may apply.
  5. Please do not send your purchase back without obtaining a Returned Merchandise Authorization (RMA) number first.

If you have any question, please contact us:

1-888-514-3622